Notice under the Act on Specified Commercial Transactions
Effective: October 9, 2026
This English version is a translation for convenience. If there is any difference, the Japanese version prevails.
- Current availability
- A graduation project in development and testing. Public sales have not started. Demo payments and refunds are simulated; no real money is transferred.
- Seller
- EcoMeal operations team (graduation project)
- Person in charge
- Disclosed without delay upon request.
- Address
- Disclosed without delay upon request.
- Phone number
- Disclosed without delay upon request. We accept inquiries through the contact form or LINE.
- Contact
- Contact form
- LINE official account
- @939hqcxi
- Price
- The price shown for each item (food bag) in the app, including tax. Prices drop as the sales deadline approaches.
- Other fees
- None. Data charges for downloading and using the app are paid by the customer.
- Payment method
- Card-payment steps are simulated in the demo. Real payment methods and supported brands will be announced before public sales begin.
- Payment timing
- The demo records payment when a reservation is confirmed, without a real charge. We will explain the conditions before the service launches.
- Delivery
- Pick up your order from the Eco-Truck (mobile sales truck) at the pickup point and time you reserved, by showing the QR code or confirmation code on the reservation screen.
- Quantity limit
- Up to two reservations per person per day.
- Cancellations and refunds
- Active demo reservations can be cancelled before handover. More than 30 minutes before planned pickup is recorded as a full refund; exactly 30 minutes before or later is not refunded (for a 20:00 pickup: before 19:30 is refunded; from 19:30 it is not). Orders we cannot provide because there is not enough food are recorded as refunded. Uncollected reservations expire when the truck leaves, without a refund. No real money is transferred.
- Returns and exchanges
- Real return and exchange conditions will be announced before launch. If you notice a food-related problem, do not eat the meal; contact the team with your order number, pickup date and time, and photos.
- Requirements
- EcoMeal app (iOS and Android)
EcoMeal is being developed as a graduation project and is not yet open for public sales. Trying the payment and refund features does not move real money. We will explain the final terms before the service launches.