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Privacy policy

Effective: October 9, 2026

This English version is a translation for convenience. If there is any difference, the Japanese version prevails.

1. Information we collect

Through our inquiry and application forms we collect your name, name reading, restaurant or company name, email address, phone number and the content of your inquiry. In the app we collect your account details, your reservation and purchase history, and location data used to show pickup points. On the website we use cookie-free analytics (Vercel Web Analytics) to count pages viewed, referrers and device types in a way that does not identify you.

2. How we use it

To answer your inquiries, review and contact partner restaurants and drivers, and provide and improve the service.

3. Sharing and outsourcing

We do not share your information with third parties without your consent, except where required by law. We may entrust its handling to service providers (cloud services such as Supabase, Resend and Cloudflare) for data storage, sending email and preventing spam.

4. Requests for disclosure, correction or deletion

If you would like your personal information disclosed, corrected or deleted, please contact us via the contact form. Tell the team which information and action your request concerns. We will explain the scope and any necessary checks individually. Customers can delete their account from My Page when no outstanding reservations remain. For business account deletion, contact the team. Do not include passwords or card numbers in the form.

5. What remains after you delete your account

Deleting your account removes account details, saved payment methods and your LINE connection. Order, refund and stock records remain, but are no longer linked to your account. We will explain how long these records will be kept for the service before trial runs begin.

EcoMeal is being developed as a graduation project and is not yet open for public sales. Trying the payment and refund features does not move real money. We will explain the final terms before the service launches.