Terms of use
Effective: October 9, 2026
This English version is a translation for convenience. If there is any difference, the Japanese version prevails.
Article 1 (Scope)
These terms set out the conditions for using the EcoMeal app and website (the “Service”). This graduation project is in development and testing; public sales have not started. We will explain the conditions before the service launches.
Article 2 (Products)
Meals sold through the Service were cooked that day at partner restaurants and left over. What is available and how much varies from day to day, and prices drop as the sell-by time approaches. Please check allergens and where ingredients come from in the app before you buy.
Article 3 (Reservations and cancellations)
In the demo, active reservations can be cancelled before handover. Cancellation more than 30 minutes before the planned pickup is recorded as a full refund; at or after that cutoff it is not refunded (for a 20:00 pickup: before 19:30 is refunded; from 19:30 it is not). Orders we cannot provide because there is not enough food are recorded as refunded. Payments and refunds are simulated, with no real charges. We will explain the conditions before the service launches.
Article 4 (Prohibited conduct)
Illegal acts, conduct that causes trouble for other users, partner restaurants or drivers, and reselling purchased products are prohibited.
Article 5 (Food and route problems)
If you notice a food-related problem, do not eat the meal; contact the team with your order number, pickup date and time, and photos. Report late or missing trucks through the contact form. Before trial runs, we still need to check refrigerated transport and how to stop sales and find affected orders if a food problem occurs.
EcoMeal is being developed as a graduation project and is not yet open for public sales. Trying the payment and refund features does not move real money. We will explain the final terms before the service launches.